Inside Sales Key Account Manager

• Responsible for sales results for an assigned book of accounts with large sales and potential.
• Acquire new business and grow sales as well as manage the current customer base.
• Map accounts and identify core and specialty category opportunities.
• Create and maintain a solid understanding of accounts, build strategic growth plans, and identify new growth opportunities.
• Utilize enablement tools regularly to keep customer data updated, manage a healthy pipeline, and advance opportunities.
• Leverage sales methodologies to retain and grow the customer base.
• Negotiate purchasing agreements with customers that potentially spend $2 million annually. Collaborate with finance throughout the process.
• Visit select customers nationally each year as well as customer conferences and trade shows.
• Interact with high-level decision makers and educate customers on Quill's programs.
• Collaborate with sales operations manager on custom procurement platforms.
• Share sales expertise and lead sales strategy meetings and business reviews.
• Meet or exceed productivity metrics and goals.

• High school diploma or GED.
• 3+ years of prior experience in account management or business development.
• Availability to travel (up to 4x per year).

Demonstrates expertise in account management and business development, with a strong focus on sales growth, customer relationship management, and strategic planning. Proficient in utilizing sales methodologies and enablement tools to drive results and maintain a healthy sales pipeline.

• Account Management
• Business Development
• Sales Methodologies
• Customer Relationship Management
• Strategic Growth Planning

• Sales Results Management
• Pipeline Management
• Negotiation Skills
• Customer Data Management
• Sales Strategy Development

• Collaboration
• Communication
• Problem-Solving
• Interpersonal Skills

• High School Diploma
• GED

• Sales Growth
• Customer Base Management
• Account Mapping
• Decision Maker Interaction
• Trade Shows

• Enablement Tools
• Custom Procurement Platforms