Aquatic Center - Operations Attendant
Listed on 2026-01-12
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Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep
Current job opportunities are posted here as they become available.
REPORTS TOAquatic Center Managers & Aquatic Center Coordinators
JOB SUMMARYWorking under the direction of the Aquatic Center Managers and Aquatic Center Coordinators, the Aquatic Center Operations Attendant primarily works to proactively maintain facility cleanliness and upkeep. The attendant also assists with enforcement of facility rules and customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Ensure the cleanliness and tidiness of all areas of the aquatic center, including but not limited to the pools, pool deck, locker rooms, pool entryway, pool parking lot, and concession stand area
- Proactively seek out cleaning needs, safety hazards, and maintenance needs throughout the facility. Resolve issues within level of training and report larger issues to on-site management immediately.
- Conduct frequent checks of the locker rooms and pool decks to ensure all areas are properly stocked with supplies, trash cans are emptied, floors are clear and clean, furniture is in-place, etc.
- Create a welcoming environment for patrons
- Provide patrons with a favorable impression of the aquatic center by efficiently and productively completing tasks
- Handle cleaning equipment and supplies in an appropriate manner and use only as intended
- Maintain a clean and tidy work environment at all times. Take special care to eliminate and reduce potential hazards (i.e. slip, trip, fall) to the public when completing work in public areas.
- Work with all cleaning products per the instructions on the bottles
- Ensure all cleaning products and chemical bottles in use are labeled. Report any products lacking appropriate labels to management immediately.
- Fully understand and enforce aquatic center patron and staff policies and procedures
- Courteously, promptly, and correctly answer all patron questions
- Keep all required checklists, inventory, and paperwork up to date
- Be aware of emergency action plans and be prepared to perform assigned role at all times
- Complies with all Village policies, protocols, and procedures
- Perform other job-related duties as assigned
The wage range for this position is $15.50-$16.50 per hour. This position is seasonal and does not qualify for benefits.
QUALIFICATION REQUIREMENTS- High school or college education in progress or completed
- Must be available to work at least one weekend day
- Must be able to attend staff meetings and training programs
This position requires the following.
- Ability to maintain positive and open communication with supervisors
- Ability to communicate courteously with the public
- Ability to react calmly and effectively in emergency situations
- Ability to complete paperwork and inventory
- Knowledge of emergency action plans for the Aquatic Center
- Ability to follow routine verbal and written instructions
- Knowledge of customer service standards and procedures
Ability to read and comprehend instructions, correspondence, and memos. Ability to properly fill out facility logs and reports as well be able to communicate effectively in an emergency situation.
REASONING ABILITIESAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS & ABILITIES- Ability to work with the public (all ages)
- Ability to prioritize duties and complete tasks within a timely manner
- Understanding of the principles, policies, and objectives of the Proesel Park Family Aquatic Center
- Ability to communicate with the public tactfully and courteously
- Commitment to promoting the positive image of Village of Lincolnwood
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to use hands to finger, handle or feel objects, tools, or controls. The employee is often required to…
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