Warehouse Outbound Supervisor; Bilingual in English & Chinese - Item

Responsibilities

• Leadership and Team Management:
  Lead the outbound team for large items, overseeing staffing, training on heavy equipment operation, and enforcing safety discipline.
• Performance Enhancement:
  Drive outbound efficiency by optimizing pick/pack/load cycles for oversized goods; implement productivity tracking to meet daily shipping cutoff times.
• Operational Oversight:
  Supervise the entire outbound process for large items, including order wave release, heavy-duty forklift loading, and truck scheduling. Ensure strict adherence to weight distribution and cargo securement regulations.
• Schedule Management:
  Coordinate outbound shift schedules based on carrier appointment windows and ocean/air freight cutoffs; manage overtime during peak shipping seasons.
• Reporting:
  Generate outbound accuracy reports, on-time shipping rates, and damage incident reports specific to large-item handling.
• Customer Service Excellence:
  Collaborate with freight forwarders and trucking companies to resolve dispatch issues and provide end-customer shipment visibility.
• Security and Integrity:
  Conduct regular audits of outbound staging areas to prevent mis-shipments and ensure high-value item security.

• Educational Background:
  Bachelor’s Degree in Logistics, Supply Chain, or related field preferred.
• Professional
  
  Experience:
  
  At least 1 year of experience in large/bulky item outbound operations.
• Industry Expertise:
  Deep understanding of LTL/FTL carrier requirements, oversized packaging standards, and cross-border outbound documentation.
• Leadership
  
  Skills:
  
  Strong problem-solving under high-volume outbound pressure; ability to coordinate between warehouse floor and carrier dispatchers.
• Language Proficiency:
  Fluent in both English and Mandarin.
• Working Visa sponsorship is available for qualified employees.

Job Type: Full-time, Onsite

Work Location: Linden, NJ 07036

Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM

Pay: $75,000.00 - $ per year

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance