Clerk, Collections Lindenhurst, NY

Collections Clerk

We are looking for a detail-oriented Collections Clerk to support accounts receivable activities for a Contract position based in Lindenhurst, New York. The ideal candidate will balance customer communication, payment follow-up, and account research in a fast-moving environment focused on reducing overdue balances.

Responsibilities:

• Oversee a large portfolio of customer receivables, reviewing accounts each day to identify overdue balances and prioritize follow-up activity.
• Contact customers by phone and written communication to secure payment, document collection efforts, and maintain productive business relationships.
• Investigate short payments, billing differences, and account questions to help resolve disputes and support timely account reconciliation.
• Work closely with internal teams, including sales and leadership, when additional coordination is needed to move aged balances toward resolution.
• Support payment operations by handling credit card and e-check transactions, processing refunds, and assisting with remittance research and cash application follow-up.
• Track delinquency trends across assigned accounts and take consistent action to improve collection results and reduce past-due exposure.
• Prepare regular updates on collection activity, account status, and progress against outstanding receivables for management review.
• Manage a high-volume workload that may include review of approximately 1,500 accounts while completing other related duties as needed.