Director​/VP Of Customer Supply

Company:Pharmatech Labs

Location:Lindon, Utah

About Us:

Pharmatech Labs is a premium nutraceutical contract manufacturer with over 20 years of industry experience. We are in a high-growth phase — 50% top-line growth — and are building a leadership team that can scale with us. We have a flexible, employee-centric culture built for real life. We move fast, hold high standards, and genuinely invest in our people.

Job Title:Director/VP of Customer Supply

Job Type:Full Time, Exempt

Location:On-Site Lindon, Utah

Reports To:Chief Operating Officer

Compensation:Competitive/DOE

This is a critical leadership role at the intersection of customer relationships, supply operations, and company growth. You will own the end-to-end supply chain function — from procurement through delivery — and serve as the primary operational partner to our B2B customers.

This is a hands‑on role. You will be present on the floor, in customer conversations, and in supplier negotiations.

• Serve as the senior supply chain point of contact for B2B customers — managing expectations, escalations, and strategic relationships
• Communicate proactively on order status, capacity, and delivery timelines
• Build and deepen long-term partnerships with key accounts

• Lead and develop four direct reports:
  Supply Chain Planning Manager, Procurement Manager, Warehouse Manager, and IT Lead
• Drive a culture of accountability, continuous improvement, and customer focus

• Oversee sourcing, contracting, and negotiations for raw materials, packaging, and ingredients
• Identify and develop strategic sourcing alliances to support growth and resilience

• Manage demand planning, S&OP, production scheduling, and capacity alignment
• Coordinate monthly forecast review meetings and align production plans with Sales and Operations
• Maintain inventory levels aligned with turns goals and working capital targets

• Oversee all inbound, intercompany, and outbound material movement
• Drive cost-effective, on‑time delivery performance

• Establish and report on KPIs: on‑time delivery, forecast accuracy, inventory turns, and cost
• Support ERP data integrity and process improvement within JD Edwards (JDE)

• 7+ years of progressive supply chain leadership in nutraceutical, food & beverage, or contract manufacturing
• Proven track record managing B2B customer relationships at a senior level
• Hands‑on leadership style — comfortable on the floor and in the data
• Strong background in procurement, supplier negotiations, and strategic sourcing
• Solid foundation in demand planning, S&OP, inventory management, and logistics
• Experience leading and developing cross‑functional teams
• ERP proficiency — JD Edwards (JDE) preferred, other platforms considered
• Bachelor’s degree in Supply Chain, Business, Engineering, or related field required; APICS certification (CSCP, CPIM) a plus
• High energy, bias toward action, and comfort operating in a fast‑growing environment

• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid Time Off.
• Paid Holidays.
• Professional development and training opportunities.

If you want a seat at the table during a significant growth phase — and you are ready to be both strategic and roll‑up-your-sleeves hands‑on — this is the role. Our culture is flexible, our standards are high, and our growth trajectory is real.