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Smart & Retention Specialist
Job in
Lindon, Utah County, Utah, 84042, USA
Listed on 2026-09-03
Listing for:
NRG Energy
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
NRG Energy is hiring for a Customer Payments Representative in Lindon, Utah. You will engage with customers to resolve delinquent balances, update payment methods, and reinstate accounts while delivering an outstanding customer experience. Training is provided, with a fast-paced environment and opportunities to grow within the Customer Payments Team.
The role emphasizes objection handling, empathy, and solution-driven conversations to retain customers and protect essential smart home services.
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