Banking Associate

Part-Time Banking Associate I

As the face of the bank, the Banking Associate I creates the first and lasting impression for clients by delivering accurate transactions, exceptional service, and building trust through every interaction. The Banking Associate I develops core banking knowledge and sound judgment while contributing to a safe, reliable, and positive branch and client experience.

Location:

144 South State St. Lindon, UT. Monday - Friday shift schedule.

• High school diploma or equivalent required.

• Customer service experience preferred.
• Ability to work scheduled branch hours, including opening and closing shifts.
• Demonstrated ability and willingness to learn.
• Strong attention to detail and ability to follow established procedures.
• Strong interpersonal skills with the ability to build rapport and connect with individuals.
• Effective problem‑solving and critical thinking skills.
• Highly motivated and goal‑oriented.
• Must be at least 18 years of age.

• Great work‑life balance, Monday‑Friday schedule.
• Competitive pay and benefits, including medical, dental and vision plans.
• 401(k) plan and match up to 5 percent in employee stock ownership program (eligibility requirements must be met).
• 12 paid bank holidays + paid time off, including paid parental leave.
• Volunteer opportunities to help the communities where you work and live.
• Awards and recognition to celebrate you and colleagues for living the bank's values.

• Process routine account transactions and inquiries both in person and over the phone.
• Accurately handle, organize, and count cash while maintaining strict security, dual control standards, and professionalism during every client transaction.
• Provide courteous, solutions‑oriented service and support the resolution of client questions or concerns.
• Proactively address and resolve conflicts through active listening and collaborative problem‑solving, escalating concerns when necessary.
• Grow knowledge of the bank’s products and services, applying it to help clients with everyday banking needs.

• Execute daily operational responsibilities in accordance with regulatory requirements, compliance standards, and bank policies and procedures.
• Perform assigned branch opening and closing procedures.
• Partner with the Branch Banking Manager on operational tasks and reporting.
• Recognize indicators of fraud, irregular activity, or policy exceptions and elevate concerns appropriately.
• Adhere to all regulatory requirements, compliance standards, and bank policies at all times- (BSA/AML, KYC, CIP, MIL, CTR, UAR).
• Exercise sound judgment within established guidelines to help minimize operational and reputational risk.
• Promote consistent service excellence through effective teamwork and communication.
• Demonstrate coachability, accountability, and a willingness to learn.
• Seek out learning opportunities to strengthen skills and prepare for increased responsibility.
• Demonstrate accountability in driving and supporting branch performance goals.

The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.