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Client Support Specialist II

Job in Lindon, Utah County, Utah, 84042, USA
Listing for: Agile Resources, Inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 19 - 21 USD Hourly USD 19.00 21.00 HOUR
Job Description & How to Apply Below

Title: Client Success Support Specialist

Location: Lindon, UT (Hybrid)

Pay: $19-$21 /hour

Hours: 8:00 AM – 5:00 PM

Our financial client is seeking a Client Success Support Specialist to work in a client-facing role as first point of contact. The role is hybrid in Lindon, UT.

The Ideal Candidate Will Have
  • 2+ years of implementations or client success experience
  • An ability to troubleshoot Windows/macOS environments
  • Working knowledge of Terminal Services, cloud-based applications, and SaaS platforms
  • Basic experience with networks, including routers, switches, modems, printers, and related peripherals
  • An understanding of networking concepts (TCP/IP, firewalls)
  • Familiarity with common internet connection types:
    Cable, DSL, Satellite, and Dial-Up
  • An ability to configure software and hardware within Terminal Services
  • Experience with Salesforce, Confluence, and G Suite is preferred

Keywords: Client Support, Technical Support, Implementations, SaaS, Terminal Services, Networking, TCP/IP, DNS, Firewalls, Windows, macOS, Virtual Machines, Salesforce, Confluence, G Suite, Client Success, Troubleshooting

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