Vice President - Infrastructure, Operations Platforms

Vice President - Infrastructure, Operations, & Platforms

• Full-time
• Department Name:
  Data & Technology
• Office Type:
  Hybrid

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

• We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
• We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
• We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
• We are RESULT-ORIENTED
  , growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
• We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.

Trucordia is a PE-backed national insurance brokerage with 200+ locations and an active M&A roll-up. Our competitive edge is faster time-to-market on AI-embedded capabilities for our producers, service teams, and clients. Trucordia Go is our first flagship product, with a roadmap of others behind it.

The VP of Infrastructure, Operations & Platforms plays a critical role for that strategy. You own the technology that runs the business every day and the shared platforms that Product, Data & Analytics, and Security builds on. The role exists because our growth depends on shipping AI products quickly, securely, and repeatably, and that requires modern platform capability rather than traditional business operations.

We need a builder and enabler in this position, not just an overseer. You will inherit live transformation work (zero-trust network rollout, cloud consolidation, branch modernization) and accelerate it while standing up the platform capabilities that enable our product roadmap.

• Platform adoption by Product, Data & Analytics, and AI teams.
• Product Delivery NPS of your platform and shared services.
• Time-to-market for new AI products and capabilities, measured against business commitments.
• Branch and employee productivity (uptime, MTTR, first-touch resolution, employee technology NPS).
• M&A integration cycle time on the technology stack.
• With success from all of the above measured on outcomes, not infrastructure metrics.

• Operating the platform capabilities that Product, D&A, and AI teams consume—continuous integration and delivery pipelines, infrastructure-as-code, observability and monitoring, secrets management, identity services, deployment automation, and the AI‑enabling platform services (model orchestration, evaluation infrastructure, retrieval and grounding services) that our roadmap requires. You run this as a product: intake from Product leadership, published roadmap, SLAs, capacity reserved for unplanned needs. Platform adoption is your primary measure of success.
• Public cloud strategy and operations including landing zones, reliability engineering, and cloud financial…