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Amazon Connect Platform Lead — CX & Cloud Ops
Job in
Lindon, Utah County, Utah, 84042, USA
Listed on 2026-07-10
Listing for:
Nrg Bluewater Wind
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, AWS
Job Description & How to Apply Below
Vivint Smart Home in Utah is seeking an experienced Amazon Connect Manager to lead our cloud contact-center platform within AWS. You will drive stability, scalability, cost efficiency, and continuous improvement while aligning with customer-experience goals across Care, Product, Engineering, Security, and Finance teams.
You will oversee release and change management, leverage built-in Amazon Connect features, manage vendor relationships with AWS and Neura Flash, and ensure reliable deployments
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