Systems Administrator II

Job Description

Trucordia is seeking a Systems Administrator to support, maintain, and enhance core enterprise IT systems across a growing organization. This role oversees day-to-day administration of Microsoft 365, Active Directory, Microsoft Entra , Exchange Online, Intune, endpoint management, identity services, and related platforms.

This position also supports post-acquisition IT integrations by onboarding newly acquired agencies into Trucordia’s standardized environment, including migrations, identity cleanup, endpoint onboarding, and system alignment. The ideal candidate is a hands‑on administrator with strong troubleshooting skills, solid Microsoft 365 experience, and the ability to work effectively in complex environments.

This mid‑level role requires someone who can work independently, resolve escalated issues, document work clearly, and contribute to broader integration efforts. We are seeking someone that is dependable, security‑minded, and capable of delivering consistent, high‑quality support.

• Administer and support core enterprise systems including Active Directory, Microsoft Entra , Exchange Online, Intune, SharePoint, One Drive, Teams, and other Microsoft 365 services.
• Manage identities, user accounts, groups, licenses, mailboxes, permissions, devices, policies, and access controls across enterprise platforms.
• Lead and support tenant-to-tenant migrations across Microsoft 365 services using tools such as AvePoint, Bit Titan Migration Wiz, Quest, Share Gate, or similar solutions.
• Assist with post-acquisition IT integrations including identity alignment, directory cleanup, endpoint onboarding, mailbox migration, access management, and platform standardization.
• Troubleshoot issues across identity, authentication, mail flow, DNS, endpoint management, device compliance, and user access while partnering with internal IT teams to resolve escalations.
• Develop and execute Power Shell scripts to support automation, reporting, provisioning, license management, validation, and migration activities.
• Monitor system health, service availability, and alerts; support security and compliance standards; and perform regular system maintenance including patching, updates, and change control.
• Create and maintain documentation and support materials; provide post‑migration and operational support; identify process improvements; and help standardize tools, policies, and procedures across acquired organizations.

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
• 4+ years of systems administration, infrastructure, or enterprise IT experience.
• Hands‑on experience administering Microsoft 365 services, including Active Directory, Microsoft Entra , Exchange Online, SharePoint, One Drive, Teams, and Intune.
• Experience managing users, groups, permissions, mailboxes, licensing, devices, policies, and access controls.
• Strong troubleshooting skills across identity, authentication, mail flow, DNS, endpoint management, licensing, and Microsoft 365 services.
• Working knowledge of Power Shell for administration, automation, and reporting.
• Experience with endpoint management, device compliance, application deployment, and configuration management.
• Strong documentation and communication skills, with the ability to manage multiple priorities and collaborate across technical teams, vendors, and end users; willingness to travel up to 10 to 20 percent as needed.

• Experience supporting Microsoft 365 tenant-to-tenant or large‑scale email and collaboration migrations using tools such as AvePoint, Bit Titan Migration Wiz, Quest, Share Gate, or similar platforms.
• Experience supporting IT integrations related to mergers, acquisitions, business consolidations, or platform standardization efforts.
• Experience in regulated industries such as insurance, financial services, healthcare, or legal, with insurance industry experience preferred.
• Microsoft certifications related to Microsoft 365, identity, messaging, endpoint management, security, or Azure.
• Experience with Microsoft security and compliance tools, including…