Account Manager

We are a well‑established independent insurance agency of over 50 years in the Bloomfield area looking for a Full‑time Personal Lines Account Manager. The Person al Lines Account Manager will serve our personal insurance clients and offer them first‑class service.

• Assist clients with claims, billing questions, policy changes, and payment options
• Quote new insurance policies in a timely manner
• Review policies for accuracy and contact clients to discuss their needs
• Review risks with underwriters from the different insurance carriers that we represent
• Educate clients on insurance coverages
• Develop a good rapport with clients and provide them with exceptional service
• Connect with current clients to regularly review their changes and coverages

• Professional communication with customers, co‑workers, insurance carriers, and other contacts
• Experience managing insurance policies from multiple insurance carriers
• Computer literate

• At least two years of personal lines insurance customer service preferred (applicants without experience will still be considered)
• Strong attention to detail
• Strong verbal and written communication skills
• Strong work ethic and positive attitude
• Ability to resolve practical problems
• Strong ethical behavior
• Demonstrate respect and courtesy to everyone
• Computer literacy in Windows operating system, Microsoft Office (Word and Excel)

• Current New York State Property & Casualty Insurance license (applicants not currently licensed will receive professional training and licensing preparation and must be able to pass the NY State licensing exam after the training period)
• Associate degree or equivalent

• 401(k)
• 401(k) matching
• Paid time off
• Bonus opportunities

Job Type: Permanent

Pay: $18.00 - $27.00 per hour

Weekly day range:
Monday to Friday

Work setting:
In‑person, Office

Bloomfield, NY 14469:
Reliably commute or planning to relocate before starting work (Required)