Customer Service Representative

Overview

Hillyard, Inc. is currently taking applications for a Customer Service Representative on our Customer Service team in St. Joseph, MO
.

Do you have exceptional customer service experience? Can you be described as a well-organized multi-tasker? If you answered “Yes,” the Hillyard Customer Service Team has a Career Opportunity for you.

• Process Distribution and Customer Orders.
• Process inter-departmental orders, sample and replacement orders.
• Process return orders.
• Track shipments.
• Perform account maintenance and updates.
• Process National Account orders, billing, and follow up with Independent Distributors to assure order fulfillment.
• Respond to customer inquiries.
• Process credit memos.
• Maintain customer-specific pricing.
• Monitor the open orders report.
• Operate the Northwest Missouri City Sales Office.

• High School Diploma, GED, or equivalent.
• 1 year of experience in a related field.
• Knowledge of SAP is a plus.
• Ability to multi-task.
• Ability to communicate effectively verbally and in writing.

• Monday-Friday day shift schedule
• Competitive salary and bonus program
• Paid holidays
• Paid time off programs
• Industry leading 401(K) and profit-sharing program
• Excellent medical, vision, dental

At Hillyard, we treasure our Team Members as the cornerstone of our success, and our commitment to their growth is unwavering. If you’re eager to embark on a fulfilling career with a thriving, stable company, don’t hesitate – seize this opportunity and apply today! Your journey to greatness begins here.

to view a full position description. Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.