Dispatch Administrator​/Office Supervisor

Benefits

• Dental insurance
• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development
• Career growth opportunities

We are seeking a professional and skilled Dispatcher / office supervisor to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Other task will include overseeing daily operations within office. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team
• Oversee daily operations within the office

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position—HEAVY FOCUS ON LARGE TRUCK DISPATCH EXPERIENCE BUT ALL FORMS ARE ACCEPTABLE
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure
• Highly computer proficient—at any time will be working in multiple software programs
• Microsoft Office Applications Savvy