Crawlspace Crew Lead

Description

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the‑art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture, rewarding employees for teamwork while providing ample opportunity for personal and professional growth.

We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best‑in‑class customer experience.

The Specialty Services Crew Lead is responsible for providing on‑site leadership, quality assurance, and technical expertise for a wide range of specialty pest management services. This role supports the General Manager by coordinating daily specialty field operations, ensuring work is completed safely, efficiently, and in accordance with company standards and state regulations. The Crew Lead will oversee small teams in the field and serve as a point of contact for quality control, training, customer communication, and problem solving.

• Full‑time position
• $23.00 - $26.00 per hour

• Lead and supervise technicians performing specialty services, ensuring proper work quality, safety, and professionalism.
• Support the development of team members through 1:1 development dialogue discussions, daily check‑ins/check‑outs and reviews throughout the year.
• Coordinate daily work assignments, schedules, and job readiness with the GM.
• Provide on‑site guidance and ensure correct execution of service protocols.
• Conduct pre‑ and post‑job inspections to verify compliance with company standards.
• Support GM with any necessary paperwork, quality control checks and operational metrics to ensure quality service and profitability for the location operation.
• Perform and oversee rodent exclusion work, including sealing entry points, installing exclusion materials, and assessing structural vulnerabilities.
• Lead rodent trapping programs, including trap placement, monitoring, and removal.
• Oversee and assist with attic insulation removal, installation, sanitation, and pest‑grade insulation application.
• Perform termite control services including liquid treatments, trenching, rodding, drilling, and Sentricon bait station installation and monitoring.
• Support or lead specialty jobs such as wildlife services, bed bug treatments, German cockroach programs, flea treatments, and other ancillary pest or remediation services.
• Ensure proper use of PPE, tools, equipment, and chemical products.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.
• Reinforce a culture of safety within the team.

• Reliable:
  Establishes and upholds company culture and values, believes in the mission, shows up on time, completes tasks, and manages time and responsibilities well.
• People Person:
  Keeps things positive, energizes people, adapts flexibly while building relationships with team members across departments.
• Emotionally Intelligent, Strong Communicator:
  Conveys ideas effectively to diverse audiences, actively listens, and incorporates feedback and insights from others.

• Tech Literate:
  Proficient with commonly used documents and software, capable of learning new software quickly, familiarity with Google Workspace tools is a plus.
• Problem‑solver:
  Prioritizes understanding the problem over chasing new solutions, pays close attention to details, and improves processes.
• Operational Efficiency:
  Understands operational processes and workflow optimization strategies to enhance productivity and efficiency.
• Organization and Time Management:
  Prioritizes tasks, manages multiple workflows, and delivers tasks on time and on target.

• Must pass required background check, drug screening and motor vehicle record.
• Must be 21 years or older with a valid driver’s license.
• Must have Field Representative Branch Two and Field Representative Branch Three licenses.
• Certifications or experience with Sentricon, termite…