Deposit Operations Specialist

Current job opportunities are posted here as they become available.

This position is required to be in our Linthicum, Maryland Headquarters 5 days per week.

At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization.

Every employee at SECU contributes to our member’s financial well‑being, and we’ll always do what’s right for our members, employees, and communities.

Feel good about what you do. Belong to a place where you matter and can make a difference.

The Deposit Operations Specialist is responsible for performing a variety of General Processing functions. The functions include, but are not limited to, IRA Processing, Decease Account Processing, Account Maintenance, Remittance Processing, Official Check Reconcilement, and various other functions related to deposit operations. This role works with minimal supervision to complete their tasks timely and proficiently. The Deposit Operations Specialist will complete cross‑training within general processing and work closely with internal teams and credit union members.

The Deposit Operations Specialist adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security.

• Processes various account transactions which can include but not limited to posting payments, certificate of deposits, IRAs, decedent accounts, account inquiries, statement requests, and check copies.
• Responsible for receiving and processing all legal process documents including levies, subpoenas, garnishments, and attachments.
• Servicing of IRA accounts and transactions.
• Respond to inquiries from branches and counsel members in addition to internal departments for deposit related products and services that are in compliance with the general processing policies and procedures. Make exceptions, develop solutions, or offer alternatives when dealing with complex situations.
• Provides assistance to staff, conducts account research, identify and correct errors within transactions and work to ensure policy and procedures adherence.

• Fulfills member requests submitted through Activity Manager/Move.
• Evaluates and resolves unique situations such as demanding or complicated member requests.
• Assists department with scanning and indexing of documents.
• Provides back‑up to the Senior Deposit Operations Specialist to perform cross‑functional duties as assigned, and provides On‑the‑Job training, testing, and monitoring of select vendor systems as needed.
• Understands new account process, audit accounts for CIP and new account exceptions to aid employees when needed.
• Additional job‑related projects and duties as assigned by management.

• Takes personal responsibility for decisions, actions, failures and overall deliverables
• Utilizes oral and written communication to enhance relationships across the organization
• Clearly communicates information, thoughts and ideas in a clear, concise and organized manner
• Relates comfortably with people across levels, functions, culture, and geography
• Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others
• Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment
• Adjusts effectively to work within new work structures, processes, requirements, or cultures
• Demonstrates an understanding of SECU’s culture, core values, mission and strategic priorities as it relates to one’s work and overall performance

• Bachelor’s degree or equivalent experience…