Patient Intake & Enrollement Specilaist

Patient Intake & Enrollment Specialist
$19–$21/hr
Help patients take the first step toward better health

Be the voice that changes lives. As the first point of contact for prospective Core Life patients, you’ll guide individuals from initial inquiry to appointment scheduling and program enrollment. This role blends customer service, consultative communication, and inside sales skills to support patients while achieving performance goals.

At Core Life, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head‑on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence‑based practices, we empower patients to take control of their health and achieve sustainable results.

In partnership with Med Star Health, Core Life does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare.

• Performance‑based incentives
• Meaningful work that improves health outcomes
• Growth and skill development opportunities
• Collaborative, mission‑driven team environment

• Serve as the primary contact for new patient inquiries from referrals, marketing campaigns, and web activity
• Conduct high‑volume inbound and outbound calls to educate and schedule new patients
• Use consultative communication to identify needs and match patients with appropriate services
• Maintain and track leads in CRM systems for follow‑up and conversion
• Re‑engage inactive prospects through calls, emails, and outreach campaigns
• Verify insurance eligibility, coverage, authorizations, and referrals
• Educate patients on program expectations with empathy and clarity
• Ensure accurate demographic and insurance data entry
• Collaborate with marketing, corporate, and clinic teams to improve conversion workflows
• Participate in coaching, call reviews, and skill development
• Perform other duties as assigned

• Values‑based culture
• A competitive hourly rate ($19–$21)
• Medical, dental, and vision insurance
• Wide selection of ancillary benefits
• Paid time off
• 7 paid holidays
• Retirement plan

• Associate’s degree or equivalent experience
• Customer service experience
• Minimum 1 year in inside sales, call center, patient intake, or phone‑based customer roles

• Experience with insurance verification or healthcare benefits

• Strong consultative communication and relationship‑building skills
• Confidence handling phone conversations and objections
• Compassionate, patient‑centered approach
• Excellent organization, multitasking, and time management
• Detail‑oriented with strong data accuracy
• Ability to meet performance goals and adapt quickly

Core Life is an Equal Opportunity Employer.

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