Banquet Server

HEI Hotels + Resorts - 1110 Old Elkridge Landing Road - Responsibilities:
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience;
Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware;
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations;
Greet guests and respond to requests in a friendly and courteous manner;
Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet;
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function;
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages;
Replenish beverages as necessary, and check with guests for overall satisfaction;
Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function;
Comply with attendance rules and be available to work on a regular basis;
Perform any other job-related duties as assigned