Information Technology Specialist

An IT Specialist (Equipment Configuration) is responsible for preparing, configuring, and deploying IT equipment such as computers, laptops, mobile devices, printers, and network devices. The role ensures that all hardware and software are properly installed, configured according to organizational standards, and ready for use by employees.

• Configure and deploy desktop computers, laptops, tablets, and mobile devices
• Install and configure operating systems, software applications, and security settings
• Set up user accounts, system permissions, and device profiles
• Configure printers, scanners, monitors, and other peripherals
• Image and prepare devices using standardized system deployment tools
• Perform hardware upgrades and component installation (RAM, SSDs, etc.)
• Test equipment to ensure proper functionality before deployment
• Troubleshoot configuration and hardware issues
• Maintain inventory of IT equipment and assets
• Document configuration procedures and deployment steps
• Support device replacement and refresh cycles
• Ensure devices comply with company security and configuration policies

• Experience configuring Windows, macOS, or Linux systems
• Knowledge of device imaging and deployment tools
• Familiarity with Active Directory or device management systems
• Basic knowledge of networking (IP configuration, Wi‑Fi setup)
• Hardware installation and troubleshooting
• Strong attention to detail and documentation skills
• Device imaging tools (e.g., MDT, SCCM, or similar)
• Device management systems (MDM)
• Hardware diagnostic tools
  
  Asset management software

• Desktop computers and laptops
• Monitors and docking stations
• Printers and scanners
• Mobile devices (phones and tablets)
• Network devices (basic configuration)
• External storage and peripherals

• Associate or Bachelor’s degree in IT or related field
• Certifications such as CompTIA A+
• Experience in IT deployment or technical support environments