Claims Administrator​/Water Restoration

Overview

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take a lot of pride in being a great place to work, providing excellent pay, flexible work schedules and top benefits.

Nationally recognized service company seeks experienced claims administrator to join our fast growing water restoration team. We are currently searching for a full time estimator to write estimates in Xactimate and follow up with both the customer and insurance adjuster for payment of the job.

The ideal candidate will have experience in the water restoration or insurance industry, with excellent Xactimate software skills and the ability to build a job estimate with precision and efficiency. In addition, the candidate will have strong communication skills with both the customer and the insurance industry, and have a good working knowledge and/or experience with water restorations collections.

• Working knowledge of the IICRC S500
• Knowledge of Xactimate/write estimates for commercial & residential customers and submit to insurance for payment
• Water restoration industry experience
• Collections experience, preferably in the water restoration industry
• Highly motivated, detail oriented, able to work independently
• Outstanding organizational, time management and follow up skills
• Self-starter who thrives in a fast paced environment
• Able to handle multiple projects at once
• Strong communication skills and ability to work in a professional manner with customers and insurance industry

• Xactimate experience
• Acceptable driving record

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.