Collections Specialist

Description

We are looking for a Collections Specialist to join a manufacturing organization in Lisle, Illinois on a Contract basis. This role is focused on managing business-to-business receivables, partnering with customers to resolve overdue balances, and supporting steady cash collection through thoughtful follow-up and account analysis. The position also plays an important part in researching payment issues, coordinating account corrections, and maintaining accurate records that support a strong customer experience.

Responsibilities:

- Proactively contact customers regarding overdue invoices and work toward timely payment while maintaining strong business relationships.

- Research account issues that may be preventing payment, document findings clearly, and coordinate resolution of disputes with the appropriate internal teams.

- Review aging data on a routine basis to identify delinquent balances, prioritize collection efforts, and address small remaining amounts for account cleanup.

- Prepare and submit credit-related adjustments to correct billing or pricing discrepancies and ensure account details remain accurate.

- Escalate seriously past-due accounts to outside collection partners or legal resources in alignment with company guidelines.

- Compile recurring account status updates and collection reports for leadership to support visibility into receivables performance.

- Confirm that account notes, customer communications, and supporting documentation are complete and accurate for invoice processing activities.

- Oversee the release of maintenance and repair invoices that require additional review or special handling procedures.

The hourly pay range for this position is $27 to $33/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Requirements - At least 5 years of commercial collections experience, with a strong background in B2B receivables management.

- 7+ years of overall relevant experience.

- Associate degree preferred; comparable work experience will also be considered.

- Experience in service, maintenance, manufacturing, or a closely related industry is strongly preferred.

- Working knowledge of SAP is a plus.

- Proficiency with Microsoft Office applications, especially Excel, along with strong written and verbal communication skills.

- Demonstrated ability to investigate deductions, resolve disputes, manage multiple accounts, and drive collection results with a high level of ownership.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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