Technical Analyst - System and Reliability

Technical Analyst - IFC Performance and Reliability

Supporting the Aero business unit, you will be a member of our technical operations team focused on maintaining optimal performance of the Hughes in-flight connectivity system. You will help develop and execute reliability and system performance monitoring programs, working closely with maintenance support groups to monitor component, system and maintenance performance data. The role is located at our office in Melbourne, FL, Atlanta, GA, or Lisle, IL.

• Development and execution of reliability tools and metrics, aligned with customer requirements, for the Hughes Inflight Connectivity System installed on commercial aircraft.
• Collect and analyze information from a variety of data sources, including part replacement data, aircraft maintenance records, and system performance data, to identify failure patterns within the in-flight connectivity system.
• Utilize technical knowledge of in-flight connectivity systems and work cross‑functionally with operations teams to analyze aircraft component removals and system faults.
• Develop recommendations to improve MCC, customer and vendor maintenance practices and procedures.
• Review component removal reports, customer removal data and maintenance logs to measure in‑service performance.
• Interpret component repair reports to identify primary failure modes, trends and correlations to in‑service removal logs and reports.
• Understand and interpret aircraft systems manuals, technical documents and maintenance procedures, and provide change recommendations.
• Create distinct fault categories for each component and organize failures accordingly.
• Coordinate with hardware suppliers, internal teams and customers to identify and implement performance and process improvements.
• Support predictive maintenance by leveraging statistical modelling to predict and mitigate emerging failure trends.
• Work with the development team to ensure accuracy and completeness of reliability metrics.

• 5+ years of experience in reliability of aircraft systems or avionics components.
• Experience with databases and data entry tools including MS Excel, Salesforce, Service Now and Smartsheet.

• Airline maintenance operations exposure in a technical environment (Maintenance / Engineering).
• Experience working in an aircraft component maintenance environment.
• Practical experience with aerospace reliability methodologies including MTBF, MTBUR, NFF, RFR, root cause analysis, distributions, and pareto charts.
• Strong critical thinking skills and results oriented.
• Working knowledge of aircraft maintenance manuals and technical documentation.
• Ability to collaborate with internal teams, vendors and customers to achieve required support data and implement solutions.
• Strong analytical skills with the ability to collect and query technical data from multiple sources.

Visa sponsorship not available for this role.

Compensation: $85,500.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, ESPP, career opportunities, and a flexible time away plan.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change.

We are committed to fostering an inclusive and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, unless doing so poses an undue hardship. Applicants with arrest or conviction records will be considered in accordance with local, state, and federal law.