Systems Analyst III

Overview

Systems Analyst III

Reports to:
Manager IT Systems

Full Time Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members once eligibility requirements are met.

The Systems Analyst III position formulates and defines systems scope and objectives based on both user needs and applicable business systems and industry requirements. This position devises or modifies procedures to solve complex business problems including analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. The Systems Analyst III position provides the highest technical level of most phases of the systems lifecycle while considering the business implications of the application of technology to the current and future business environment.

• Subject Matter Expert for at least one functionality area or application which includes fully understanding the application and able to solve unique problems within that application. Responsible for identifying new applications/functionality areas to build expertise (40%)
• Conducts software design, development and maintenance of utilities and applications to solve specific business problems
• Assisting in planning/analyzing of high-level software strategies & solutions through functional and technical expertise including planning/managing upgrades
• Planning, development, and support for application interfaces with Epic
• Identify ways to foster a team environment. Look for opportunities to increase the knowledge sharing amongst the rest of the IT department and with our partners and customers. (40%)
• Provide training and coaching to other members of the IT department (including Analysts I and II).
• Working with end-users to address and resolve technology issues which arise with daily operational use of supported hardware and software solutions
• Supporting and mentoring less‑technical and/or less‑experienced system and business analysts during system design and maintenance
• Interact directly with other team members, physicians, and end-users, to understand business problems and help to identify solutions.
• Working with end-users to help them understand the defined workflows and system functionality.
• Working with end-users and other team members to identify when new workflows or functionality is required to meet their individual needs.
• Identifying, analyzing, escalating, and resolving critical initiative risks and issues. (20%)
• Defining and communicating project standards and guidelines around the applications and workflows.
• Documenting system requirements, release notes, test plans, training documentation, etc. as required by our project delivery methodology.
• Coordinate with other administrative and support teams within DMG (i.e., compliance, patient accounts).
• Focus on continuous improvement within the IT department.
• Ensure that every business customer that approaches IT has a positive experience.
• All other duties as assigned.

Years of Experience

• Minimum of 5 years if incumbent has bachelor’s degree OR 9 years if incumbent doesn’t have bachelor’s degree

Describe Type of Experience

• 5 years of work experience in an IT application development role.
• Software development experience with Microsoft tools (e.g., .Net Framework (2.0, 3.0, 3.5), C#, ASP.Net, TFS & SQL Server).
• Experience with SQL Server, SSIS, IIS, SharePoint Server and/or Biz Talk not required but beneficial.
• Project management experience required.
• Previous experience demonstrating process improvements.
• Healthcare experience strongly preferred.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES (KSA)

• Knowledge of multi‑tier application design and concepts
• Familiarity with database design and usage
• Strong analytical, organizational, problem solving, and project…