Program Manager

About This Role

We are seeking an Application Program Manager to serve as the primary point of contact for our internal business applications and tools. In this role, you will own the lifecycle of internal application initiatives, ensuring tools are effectively implemented, standardized, and used to meet business needs. This position plays a critical role in connecting business stakeholders, vendors, and internal teams—driving clarity, accountability, and successful delivery from concept through adoption.

The Application Program Manager will help shape how our tools are used across the organization, improving efficiency, consistency, and user experience to drive company goals.

• Serve as the primary point of contact and owner for assigned internal applications and tools, ensuring alignment with business objectives.
• Lead application related initiatives end-to-end, including intake, planning, execution, testing, deployment, and stabilization.
• Partner with business stakeholders, internal teams, and vendors to gather requirements, manage scope and timelines, and deliver agreed upon outcomes.
• Define requirements, perform due diligence, and maintain clear documentation covering scope, processes, testing, and implementation of details.
• Develop and maintain a library of Standard Work Instructions for processes across the business.
• Coordinate and support testing, user acceptance, and final rollout activities, ensuring solutions meet business needs and users are prepared for adoption.
• Other related responsibilities as assigned.

• Bachelor’s Degree
• 3+ years supporting or managing internal technology applications or software programs.
• 2+ years of experience with project management or program management tools.

• Strong analytical and problem‑solving skills.
• Excellent documentation skills and attention to detail.
• Strong communication skills and ability to work across business and technical teams.
• Exposure to SQL, APIs, databases, servers, and basic scripting (e.g., Python).
• Experience supporting user acceptance testing (UAT) and validating system behavior or data.
• Familiarity with enterprise platforms such as SAP, Microsoft Dynamics, Cora PPM System, Asana, Service Max, Salesforce and SharePoint.
• Experience working with software vendors or third‑party tools.
• Knowledge of application lifecycle management, including enhancements, releases, SWI’s and standardization.

The annual salary for this position is between $79,000.00 and $ annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

This position may be entitled to short‑term cash incentives, subject to plan requirements.

• Health Care Benefits:
  Medical, Dental, Vision;
  Wellness incentives
• Retirement Benefits
• Time off and Leave:
  Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability:
  Short‑term and long‑term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax‑Advantaged Accounts:
  Health Savings Account;
  Health Care Spending Account;
  Dependent Care Spending Account
• Tuition Assistance

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at C We will make every effort to meet your needs in accordance with applicable laws.