Grade Control Support Specialist

Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career.

Join a team that values innovation, collaboration, and customer service. As a Grade Control Support Specialist, you’ll play a key role in driving the success of West Side Tractor Sales’ machine control technology solutions. You’ll support our customers, technicians, and sales teams by providing hands-on technical expertise, training, and troubleshooting to ensure every system performs at its best. Why West Side Tractor Sales?

Competitive Pay:
Earn $70,000- $90,000+ per year (depending on your experience). Comprehensive Benefits Package:
Access to a full range of benefits that support your health, well-being, and future. ( Link to benefits overview ). Stay Ahead of the Curve:
We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends. A Culture of Safety & Teamwork:
At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.

What You’ll Do:

Technical Expertise:
Provide technical guidance, product specification, and customer demonstrations for construction machine control and related applications in the designated territory. Customer Support:
Deliver responsive, high-quality after-sale support, troubleshooting system performance, and ensuring timely resolution of customer issues. Installation:
Train technicians on installation procedures and system calibration to ensure customer satisfaction and system accuracy. Diagnostics:
Identify and resolve hydraulic and electrical issues impacting machine control performance. Technology Support:
Assist with multiple types of machine control technology and software to support troubleshooting, training, and system optimization. Customer & Employee Training:
Conduct engaging training sessions both in classrooms and on job sites. Team

Collaboration:

Work closely with sales, service, and product support teams to exceed customer expectations.

What We’re Looking For:

Experience:

Minimum of 2 years in machine control, surveying, or a related field preferred. Technical Knowledge:
Familiarity with Trimble, Topcon, or Leica machine control product lines. Software

Skills:

Understanding of model building and takeoff software (e.g., Carlson, Agtek, Business Center). Adaptability:
Ability to shift priorities and stay productive in a fast-paced, dynamic environment. Customer Focus:
Strong commitment to delivering superior customer service with a sense of urgency. Computer Proficiency:
Comfortable with Microsoft Office Suite, internet-based tools, and industry-specific applications. Driver’s License:
Valid license with an acceptable driving record, as travel is part of the role. Travel:
Willingness to travel within assigned territory and work flexible hours as needed. Ready to Join Us? Join a company that truly values its employees and where you can make a real difference. If you’re ready to put your skills to work and be part of a dynamic, growing company, apply today!