Technology Monitoring and Observability Engineer

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Position Overview

International Motors is seeking a Technology Monitoring and Observability Engineer to design, build, and scale enterprise-wide observability and event management capabilities across complex hybrid and cloud-native environments.

This role will contribute to the transformation of monitoring capabilities into a scalable, service-centric observability platform that enhances system reliability and provides the foundation for auto-scaling and auto-healing capabilities.

This is a hands-on technical role that will be responsible for architecting and implementing technology monitoring telemetry pipelines across applications and infrastructure, driving AIOps capabilities and ensuring CMDB-driven service visibility.

The ideal candidate combines deep cloud-native software expertise with the ability to standardize and optimize monitoring to enable AIOps.

Responsibilities

Observability Architecture & Implementation

* Design, implement, and optimize enterprise observability solutions spanning infrastructure, cloud, and applications.

* Standardize the collection and ingestion of metrics, logs, traces, and events using modern telemetry frameworks.

* Build API-driven integrations across monitoring, ITSM, and automation systems.

* Develop reusable dashboards, service level objective templates, and alerting standards.

* Continuously tune detection thresholds, anomaly models, and signal quality.

* Establish enterprise best practices for monitoring & observability.

Event Management & AIOps Engineering

* Engineer advanced event correlation, deduplication, and noise reduction strategies.

* Implement topology-aware alerting models integrated with CMDB service mapping.

* Develop anomaly detection and predictive monitoring use cases.

* Design and deploy automated remediation workflows triggered by events.

* Drive measurable reduction in the proportion of human responses required to validate alerts and to resolve the underlying conditions that trigger alerts.

CMDB & Service Mapping Integration

* Integrate observability tooling with CMDB platforms such as Service Now.

* Improve configuration item (CI) reconciliation, discovery patterns, and service mapping accuracy.

* Enable dynamic service models that support impact analysis and root cause identification.

* Establish automated data validation and quality controls.

Incident Reduction & Operational Improvement

* Lead initiatives to significantly reduce incident volume through:

* Intelligent alert tuning

* Automated remediation

* Service-aware event management

* Improved configuration accuracy

Minimum Requirements

* Bachelor's degree and at least 5 years of Information Technology or IT Architecture experience

* At least 1 years of lead experience

OR

* Master's degree and at least 3 years of Information Technology or IT Architecture experience

* At least 1 years of lead experience

OR

* At least 8 years of Information Technology or IT Architecture experience

* At least 1 years of lead experience

Additional Requirements

* Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

* Experience influencing senior technology stakeholders.

* Proven track record of enterprise transformation initiatives.

* Experience implementing enterprise observability platforms.

* Strong knowledge of CSDM or comparable service modeling frameworks.

* Experience implementing AIOps or event intelligence platforms.

* Background in large, multi-domain enterprise environments.

* Experience in integrating monitoring platforms (infrastructure, network, cloud-native, APM).

Benefits and Compensation

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting

The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and…