Military Processing Analyst

Company Description

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage ista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development.

Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

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Job Description

Opportunity at a Glance

Join our team as a Military Processing Analyst where you will play a critical role in supporting student financial success, with a focus on military-affiliated students and VA education benefits. In this position, you will act as a key liaison between internal stakeholders and external agencies to manage non-Title IV (non-TIV) funding within student accounts.

Our team is driven by the Covista values, working collaboratively to create meaningful synergies that lead to positive student outcomes and timely account resolution. You will contribute to a culture centered on CARE, aligned with our mission, vision, and purpose.

This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering accurate, compliant, and responsive service—particularly in the areas of military student finance, VA benefits processing, and regulatory compliance.

Key Responsibilities

• Provide professional and responsive support to internal customers and external agencies via email, phone, Salesforce, and web conferencing
• Collaborate with stakeholders to resolve student account balances and debt concerns, asking thoughtful and solution-oriented questions
• Accurately process Direct Bill, VA education benefits (GI Bill®), and accounts receivable transactions using appropriate systems
• Serve as a VA School Certifying Official (SCO) support resource, assisting with certification, enrollment reporting, and ongoing compliance with VA regulations
• Ensure compliance with Department of Veterans Affairs (VA), Department of Defense (DoD), and institutional military funding guidelines
• Support military student finance operations, including tuition assistance (TA), VA benefits, and third-party billing processes
• Maintain accurate and timely VA enrollment certifications, adjustments, and reporting in accordance with federal requirements
• Maintain a strong understanding of compliance requirements and regulatory standards, including Title IV and military education benefits
• Identify opportunities to improve processes and contribute to continuous organizational growth and change initiatives, particularly within military student finance workflows
• Demonstrate Covista values and remain open to coaching and constructive feedback to support professional development
• Complete required trainings and certifications to maintain access to vendor systems, federal…