Director- Applied AI

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage ista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development.

Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit  and follow us on Linked In , Instagram and You Tube .

The Director, Applied AI leads Covista's Applied AI team within Enterprise Data & Insights (EDI) — the single team that designs, builds, and operates Covista's agentic AI capability across all four school brands. This role owns three delivery PODs:
No/Low/Medium-Code Agents, High-Code/Full-Code Agents, and Robotic Process Automation.

As the accountable owner of Applied AI's portfolio, Responsible-AI posture, and partner ecosystem, you will build out a fully staffed FTE core (Principal AI/Agent Architect, Responsible AI/Risk & Safety Lead, AI Evaluation Engineer), govern platform architecture and vendor delivery, and ensure every agent shipped is safe, evaluated, and measurably valuable to the business.

• Own and evolve the Applied AI strategy across all three delivery PODs, ensuring alignment with EDI's broader data & AI roadmap and Covista's enterprise architecture principles.
• Serve as the single accountable leader for the full spectrum of automation and agentic AI work — from deterministic RPA bots to full agentic systems.
• Represent Applied AI in EDI leadership forums, partnering closely with the Sr Directors of Data Science, Data Engineering, and Data Reporting & Analytics.

• Partner with the Principal AI/Agent Architect to set and enforce the reference architecture:
  Vertex AI Agent Engine patterns, the Agent Development Kit (ADK), the MCP tool catalog, and model-routing rules across Anthropic, Google, OpenAI, and Microsoft models.
• Ensure every new agent design is reviewed against reference architecture before entering the backlog, across all three PODs.
• Drive standardization and modernization of the platform, emphasizing scalability, reusability, and reduced technical debt.

• Own overall accountability for Responsible-AI posture, with the Responsible AI/Risk & Safety Lead operating a dotted line into the Covista AI Governance Board.
• Ensure risk tiering; FERPA/HIPAA/GLBA review gates, red-team coordination, model cards, and bias evaluation are applied consistently to every agent and automation before release.
• Require eval-case authorship as a contractual deliverable on every Applied AI build statement of work — no eval, no production.
• Manage delivery partner relationships (Ahead Race, Soft Serve, Stefanini) including SOW governance, two-vendor resilience planning for critical roles, and quarterly partner scorecards.
• Route every…