WC Claim Associate I LevelUP

Location:
Lisle, IL (hybrid eligible after initial training duration)

Schedule:
Full-time, Monday–Friday 8:00 am-4:30 pm CT

Salary Range (Hourly)

Starting rate: $50,000/year equivalent (paid hourly)

Phase 3 increase: $60,000/year equivalent (paid hourly)

Upon program graduation:
Promotion to a salaried Claims Representative I role, earning $65,000-$70,000 annually

LevelUP Career Development Program – Claims Trainee (Paid Training)

Location:

Lisle, IL (hybrid eligible after initial training duration)

Schedule:

Full-time, Monday–Friday 8:00 am-4:30 pm CT

Salary Range (Hourly)

Starting rate: $50,000/year equivalent (paid hourly)

Phase 3 increase: $60,000/year equivalent (paid hourly)

Upon program graduation:
Promotion to a salaried Claims Representative I role, earning $65,000-$70,000 annually

This is an hourly, full‑time paid training program. After successful completion (typically ~12–15 months), LevelUP graduates move into a salaried Claims Representative I position with continued career growth opportunities.

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® , and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

LevelUP is a paid, full‑time training program designed to launch your career as a Claims Professional. This is not a temporary program or a “helper” role—it’s a structured pathway that prepares you to grow into a professional Workers’ Compensation Claims Adjuster/Claim Representative role.

In simple terms: you’ll learn how to help employees who are injured at work navigate the claim process, communicate with people involved, gather information, document decisions, and keep things moving forward—accurately, timely, and with care.

LevelUP Generally Takes 12‑18 Months And Includes

• Guided learning (eCourses and structured training)
• Work shadowing and hands‑on practice
• Mentoring from experienced professionals
• Regular feedback and skill assessments as you progress, taking on more responsibility and building the skills needed to move into a higher‑level claims role.

Your responsibilities grow as you progress through the program. You’ll start by learning systems and foundational tasks, then gradually move into handling claims work with support and mentoring.

• Learn CCMSI systems and everyday tools (email/calendar, shared drives, claim systems)
• Process incoming documents and bills
• Complete required forms and claim paperwork
• Communicate by phone and email with people involved in a claim (injured employees, medical offices, employers, attorneys)
• Support experienced Claims Professionals by assisting on claim files

• Set up new claims and gather key information
• Make required contact with involved parties promptly (injured employee, employer, medical providers)
• Conduct basic claim investigations and document findings clearly
• Build action plans, track deadlines, and move claims forward
• Work with a mentor and take on a growing claim workload as your skills develop
• Prepare for and (if required for the work you’re assigned) pass a state licensing exam

• Manage a larger group of active claim files with increased independence
• Participate in claim reviews and legal reviews as part of your learning
• Complete advanced best‑practices training and prepare for promotion

We’re looking for people who want a long‑term, professional career and are motivated by learning, helping others, and solving problems.

• Want a stable…