Pharmacy Manager, Infusion

Pharmacy Manager, Infusion Services

Location: Greater Chicago Area (Lisle, IL)

Our client is a leading physician‑led healthcare organization serving patients across multiple specialties through an integrated care delivery model. The organization has built a reputation for clinical excellence, innovation, and patient‑centered care while continuing to invest heavily in specialty services, oncology, infusion therapy, and clinical research.

The organization is experiencing significant growth across its infusion platform, which today includes five infusion centers, more than 70 infusion chairs, two retail pharmacies, and over 5,000 patient visits per month. Infusion services have grown more than 20% year‑over‑year and are supported by nationally recognized clinical programs, a rapidly expanding oncology service line, and groundbreaking research initiatives.

Reporting to the Director of Pharmacy, the Pharmacy Manager, Infusion Services will provide operational leadership for a growing infusion pharmacy business spanning multiple sites across the Chicagoland area. This individual will be responsible for driving operational excellence, regulatory compliance, financial performance, and service line growth while helping position the organization for its next phase of expansion.

This is a highly visible leadership opportunity for a PharmD who enjoys building processes, improving performance, and leading teams through growth and change. The successful candidate will partner closely with pharmacy, nursing, operations, finance, and physician leadership to optimize infusion services, improve patient access, enhance profitability, and support innovative treatment programs.

The organization is seeking a leader who can not only manage day‑to‑day operations but also identify opportunities for improvement, implement scalable processes, develop meaningful KPIs, and help shape the future of the infusion pharmacy platform.

• Provide leadership and oversight for infusion pharmacy operations across multiple infusion sites.
• Lead pharmacy supervisors and staff to achieve operational, quality, service, and financial objectives.
• Ensure safe, efficient, and compliant pharmacy operations.
• Develop and implement standardized workflows, policies, and best practices across locations.
• Drive operational consistency and support continued growth of infusion services.

• Develop and monitor key performance indicators related to productivity, patient access, therapy starts, turnaround times, inventory management, and financial performance.
• Identify opportunities to increase infusion capture, reduce leakage, and improve patient retention.
• Partner with clinical and operational leaders to support growth initiatives across oncology and specialty infusion services.
• Evaluate and implement process improvement, automation, and technology initiatives that improve efficiency and scalability.
• Support expansion of infusion services, treatment offerings, and new business opportunities.

• Partner with finance leadership to monitor reimbursement trends, drug acquisition costs, inventory performance, and service line profitability.
• Identify opportunities to improve margins while maintaining high‑quality patient care.
• Support budgeting, forecasting, and strategic planning activities.
• Utilize data and analytics to drive informed operational and business decisions.

• Ensure compliance with all federal and state regulations, accreditation requirements, and organizational policies.
• Lead efforts related to regulatory inspections, accreditation surveys, audits, and corrective action plans.
• Maintain pharmacy licensing, registrations, and accreditation standards.
• Monitor industry and regulatory changes and implement operational updates as needed.

• Lead, mentor, and develop a high‑performing pharmacy team.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Support employee engagement, succession planning, and professional development initiatives.
• Build strong…