Customer Solutions Expert - NBS

Job Overview

Customer Solutions Expert – NBS, KONE Americas – Lisle, IL (remote option available in the US and Canada).

• Implement the agreed-upon sales strategy, policies, and procedures for New Building Solutions (NBS) Major Projects.
• Work with the Major Projects Sales Support team to target, qualify, and secure NBS Major Projects across the Americas.
• Establish pursuit strategy and integrate with the global Major Projects organization to ensure alignment and support for the Americas business.
• Estimate major projects using industry estimating tools and processes.
• Collaborate across functions to support the end-to-end sales funnel, from estimating and engineering to solutions requests and ordering.

• 5+ years of progressive sales experience with industry estimating tools and processes.
• 4-year college degree or equivalent experience.
• Proven success working on multiple projects simultaneously.
• Comprehensive understanding of KONE’s processes, policies, contracts, and product offerings.
• Familiarity with competitor product offerings and market practices.
• Sound working knowledge of the construction industry.
• Knowledge of safety, environmental, and regulatory requirements.

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401(k) with employer match and non‑elective contribution
• Well‑being program and health, prescription, dental, and vision insurance
• Digital health solutions, telehealth, and health savings account (HSA)
• Flexible spending accounts (FSAs)
• Employee family assistance program (EFAP)
• Family and medical leave, parental leave, and leave to care for a domestic partner
• Paid time off, holidays, and company‑paid life and AD&D insurance
• Supplemental life and AD&D insurance, short‑term and long‑term disability, and critical illness insurance
• Hospital indemnity & accident insurance, identity theft protection, and legal insurance
• KONE Credit Union access and tuition reimbursement
• Commuter benefits

Annual base pay range: $126,600 – $166,215 (U.S./Canada). Local Lisle, IL range: $135,500 – $177,870. Variable compensation includes an annual bonus plan at 15% target incentive, based on company and individual performance.

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.