Auction Support Associate

Help Bring Auctions to Life Every successful auction has a team behind the scenes making it happen.

At Steffes Group, we sell everything from construction equipment and farm machinery to businesses, land, estates, and specialty assets. Our auctions connect thousands of buyers and sellers across the world through cutting-edge online technology and live auction events.

We're looking for a highly organized, detail-oriented team member who thrives in a fast-paced environment and enjoys keeping moving pieces on track.

This role is perfect for someone who loves organization, enjoys helping customers, and takes pride in making sure every detail is handled correctly.

No two days are exactly alike. One day you might be preparing equipment listings for an upcoming auction, the next you may be helping customers, supporting a live auction event, or coordinating final settlement details.

If you're someone who loves checking things off a list, solving problems, and being at the center of a busy operation, we'd love to meet you.

What You'll DoKeep Auctions Moving You'll help coordinate the details that keep our auctions organized and on schedule from start to finish.

Assist with auction setup, execution, and post-sale activities

Track key milestones and deadlines to ensure auctions stay on schedule

Coordinate photos, asset information, and auction listings

Review auction details for accuracy and completeness

Help ensure assets, documentation, and systems are auction-ready

Be the Detail Expert Accuracy matters. You'll play a key role in making sure information is correct before it reaches our customers.

Review listings, descriptions, and documentation for quality and accuracy

Verify titles, VIN documentation, tax information, and supporting paperwork

Manage data entry and updates across auction systems

Maintain records, reports, and auction documentation

Monitor details throughout the auction process to identify and correct issues before they become problems

Deliver Outstanding Customer Service You'll be a trusted resource for buyers and sellers throughout the auction process.

Answer customer and client questions by phone, email, and in-person

Guide sellers through auction timelines and processes

Help facilitate payments, settlements, and pickup coordination

Create a positive experience that keeps customers coming back

Work Alongside a Great Team At Steffes Group, auctions are a team effort.

Partner with sales, marketing, operations, and finance teams

Share ideas that improve efficiency and customer experience

Support live and online auctions

Jump in where needed to help the team succeed

What Makes Someone Successful in This Role?

You might be a great fit if you:

Love being organized and keeping projects on track

Enjoy working with people and providing excellent customer service

Notice details that others miss Learn technology quickly and enjoy working in multiple systems

Can manage multiple priorities without losing accuracy

Stay calm and focused when things get busy

Take pride in producing high-quality work Experience That Helps We're less concerned about where you've worked and more interested in how you work.

Candidates with backgrounds in any of the following often excel in this role:

Administrative support

Customer service

Project coordination

Logistics or operations

Banking or finance

Equipment, construction, agriculture, trucking, or dealership industries

Hospitality or event coordination

If you're organized, customer-focused, eager to learn, and have general computer knowledge, we'd encourage you to apply.

Why Steffes Group?

Competitive pay based on experience
100% company-paid single medical and dental insurance, family coverage available
401(k) with company match

Paid time off and paid volunteer timeHSA with company contribution

Life and disability insurance

Employee assistance and wellness programs

Career growth opportunities within a growing company

Opportunity to work with a team that values collaboration, innovation, and continuous improvement

Join a company where your work truly matters.

At Steffes Group, the details are important. The people behind those details are what make us successful.

If you're someone who loves organization, enjoys helping customers, and takes pride in making things run smoothly, we'd love to hear from you.
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