Com Systems Operator S4

eComm Whse Logistics # Douglas Hills Rd, Lithia Springs, GA

2 open positions | R-2522173 | $24.60 - $28.10/hr | Full time | Shifts may vary

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job. Various schedules may be available and the details will be discussed during the interview process.

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Coordinate and support security measures to safeguard information against accidental or unauthorized damage, modification, or disclosure.
• Maintain operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues.
• Provide support to internal and external customers by researching data on system and network related issues.
• Respond to and resolve critical systems issues (e.g., system or hardware down); respond and follow up on urgent customer requests.
• Respond to internal and external customer calls related to orders, claims, damages, billing issues, etc., by researching and resolving system-related issues.
• Troubleshoot all system and user issues (hardware and software), report issues and status to manager/leader or customer throughout the troubleshooting process.
• Install, monitor, maintain, and repair system hardware, software, and peripheral equipment following design or installation specifications.
• Perform daily administrative tasks including pass down reports, billing, user access, coding, filing, etc.
• Maintain operation of systems and data processing by monitoring functionality and following guidelines and procedures; respond to critical systems issues and urgent customer requests in a timely manner.

• Respect the Individual:
  Embrace differences in people, cultures, ideas, and experiences; create a workplace where associates feel seen, supported and connected through a culture of belonging; create opportunities for all associates to thrive and perform.
• Respect the Individual:
  Work as a team; build strong and trusting relationships; communicate with impact, energy and positivity to motivate and influence.
• Respect the Individual:
  Strengthen the team by helping develop and mentoring others; recognize others’ contributions and accomplishments.
• Act with Integrity:
  Maintain and promote the highest standards of integrity, ethics and compliance; model Walmart values to support our culture; hold oneself and others accountable.
• Act with Integrity:
  Act in a selfless manner and be consistently humble, self-aware, honest, fair and transparent.
• Serve our Customers and Members:
  Deliver results while putting the customer first.
• Serve our Customers and Members:
  Make decisions based on reliable information; balance short- and long-term priorities and consider how your work impacts the team’s ability to deliver for all stakeholders.
• Strive for Excellence:
  Display curiosity and a desire to learn; take calculated risks and demonstrate courage and resilience.
• Strive for Excellence:
  Drive continuous improvements; be open to and use new technologies and skills; support others through change.

At Walmart and Sam’s Club, we offer competitive pay and benefits for eligible associates, including health, financial and paid time off programs. Benefits details are location- and role-specific.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Associate’s Degree in an information systems related field (e.g., computer science, management information systems) or 6 months experience as a Walmart Logistics associate and 6 months experience using and maintaining computer applications (e.g., networking, troubleshooting, email, spreadsheets, word processing) or 1 year experience in an information systems related field (e.g., computer science, management information systems).

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• 6…