Com Systems Operator S5 external

Position Summary

Position Summary…

Work Shift

Description:

SA SU FR 0L. Descripción del turno de trabajo:  S D V 0L. Various schedules may be available and the details will be discussed during the interview process.

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Coordinate and support security measures to safeguard information against accidental or unauthorized damage, modification, or disclosure.
• Maintain operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues.
• Provide support to internal and external customers by researching data on system and network related issues.
• Respond to and resolve critical systems issues (e.g., system or hardware down), respond and follow up on urgent customer requests.
• Respond to internal and external customer calls related to orders, claims, damages, billing issues, etc., by researching and resolving system‐related issues.
• Troubleshoot all system and user issues, hardware and software, report issues and status to manager, leader or customer throughout the troubleshooting process.
• Install, monitor, maintain and repair system hardware, software and peripheral equipment following design or installation specifications.
• Perform daily administrative tasks including pass‑down reports, billing user access coding, filing, etc.
• Systems Operations / Data Processing:
  Maintains operation of system hardware and software through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues by following appropriate guidelines and procedures; responds to critical systems issues and urgent customer requests in a timely manner; informs management about security risks and system damage, modification or disclosure; informs management when tools and supplies required for systems operation/data processing are unavailable or broken.

• Respect the Individual – Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
• Respect the Individual – Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Respect the Individual – Strengthens the team by helping develop and mentor others; recognizes others’ contributions and accomplishments.
• Act with Integrity – Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
• Act with Integrity – Acts in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent.
• Serve our Customers and Members – Delivers results while putting the customer first.
• Serve our Customers and Members – Makes decisions based on reliable information; balances short and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence – Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience.
• Strive for Excellence – Drives continuous improvements; is open to and uses new technologies and skills; supports others through change.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits…