Infrastructure Delivery Manager, Infrastructure Delivery

Infrastructure Delivery Manager, Infrastructure Delivery

Job :  | Amazon Data Services, Inc.

Amazon Web Services (AWS) is a fast‑paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
• Manage inbound capacity from receiving through deployment stages.
• Manage the installation of network and cabling infrastructure in a data center environment.
• Guide, train and educate staff on best practices related to all service owner issues.
• Manage tasks and deliverables across small to large‑size projects.
• Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.
• Provide weekly reports to the data center manager.
• Coordinate team resources to support project and delivery needs, including emergency projects, change management and maintenance window support, and potential off‑hours and on‑call needs.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Host weekly staff meetings.
• Drive compliance to Amazon performance‑management requirements.

A day in the life

This role requires managers to conduct daily in‑person safety inspections, meetings, and operational tasks across Northern Virginia data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required.

• 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience.
• 2+ years of management or team‑lead function experience.
• 2+ years of data center engineering or operations experience.

• Bachelor's degree in an IT‑related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT‑related roles.
• Certification in a relevant field (CCENT – Cisco Certified Entry Networking Technician, Network+, or CCNA – Cisco Certified Network Associate).
• Experience with installing physical data center equipment such as copper/fiber cabling and racks.
• Understanding of networking infrastructure topology.
• Behavioral interviewing and hiring experience.
• Work a flexible schedule including weekends, nights, and holidays.

Salary: $78,400.00 – $ USD annually. This position includes sign‑on payments and restricted stock units (RSUs). Final compensation is determined by experience, qualifications, and location.

Benefits include health insurance (medical, dental, vision, prescription, basic life & AD&D), 401(k) matching, paid time off, parental leave, EAP, mental health support, and flexible spending accounts. For more information, see (Use the "Apply for this Job" box below)..

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.