Manager, Operations

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
Managerial

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location:

USA - Lithia Springs, Riverside Pkwy

Division:

Solutions
Job Posting

Title:

Manager, Operations
Time Type:
Full Time

Under the direction of the General Manager, the Operations

Manageris responsible forday-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.

As part of the DSV team, associates are expected to meet companyobjectivesin the areas of performance, safety, and quality. Associates are expected tocomply withall corporate and site-specific policies.

Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable mannerin accordance with company policies, guidelines, and procedures.

Manages operations to meet prescribed productivity and service goals. Complies withterms outlined inclient SLAs.

Drives company Continuous Improvement effortsandprovidesideas and suggestions for more efficient operations and on-going cost savings measures.

Meets all client specified KPI’s and complies with Quality system requirements.

Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members.

Collaborates with Human Resources. Assistsin creating programs for hiring, training, and professional development. Participates in performance evaluationsystemfor recommending promotions, wage increases, and other HR activities.

Delivers results byleveragingthe skills of the right people at the right time

Effectively keeps senior management and client representatives informed of critical issues that affect the operations

Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.

Reviews current volume demandstoplan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.

Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client).

Ensures leadership team assessesprogressof traineestodetermine new hire performance and DSV cultural fit.

Maintainshighdegree of motivation in team members toretainfocusof providinghighestlevels of customer satisfaction.

Provides ongoing growth and development…