Returns Specialist - GA

Returns Specialist

At Ship Network, we make shipping smarter. By leveraging our extensive network of partners and technology-driven solutions, we help e-commerce businesses streamline their logistics and save money, all without sacrificing speed or service. We're more than just a shipping provider; we're a trusted partner in the fast-moving world of online retail.

We need a team player with a passion for innovation and the desire to partner with a business to achieve outstanding results. Working Business to Business, resolving issues for our customers, you will need excellent communication skills and the ability to solve complex problems. If you have great focus, attention to detail, and the desire to get things done right, this is the job for you.

• Expected Pay: $18/hr, Same Day Pay Option
• Type of Work:
  Full-Time
• Location:
  
  1500 Distribution Ct, Suite 400, Lithia Springs, GA 30122

• Receive inbound customer/vendor returns.
• Log all returns, RMA #, tracking # into the system.
• Perform QC on all returns to determine which items are re-sellable and which need to be disposed of.
• Take return pictures for Claims and Disputes.
• Assign skid number and bin locations.
• Verify physical inventory counts.
• Prepare Return to Stock Inventory transfers and Red Tag inventory for re-stocking (removing labels etc.).
• Check e-mails daily to input RMA submissions and RMA concerns.
• Repack items in new boxes

• Lead returns team in daily processing
• Maintain FIFO processing for all clients
• Understand and follow the returns process and SOPs
• Maintain a clean work area
• Train and audit employees
• Other duties as assigned

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Accrued Paid Time Off
• 6 Paid Holidays
• Access Earned Pay Same Day

• Must be able to lift a minimum of 50 pounds
• Must be able to perform repetitive standing, sitting, stooping, walking, stretching, and use full range of body motion

If you're looking for a great role in a growing company where your skills make a real impact, apply today!