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Spa Associate; Front Desk Sales

Job in Lithonia, DeKalb County, Georgia, 30038, USA
Listing for: Hand & Stone Massage and Facial Spa
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Spa Associate (Front Desk Sales)

Benefits

  • Employee discounts
  • Flexible schedule
  • Training & development
  • Wellness resources

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Stonecrest, seeks a Spa Front Desk Associate. You are a critical link ensuring customers' experience in our spa is outstanding.

We can teach you everything you need to know about the spa industry – all we need is you to bring your excellent customer service skills! We offer various shifts to accommodate your lifestyle. If you are looking to work full‑time or part‑time, let us know how we can accommodate you.

Responsibilities
  • Meet membership sales goals
  • Detailed knowledge of the menu of services – we’ll train you!
  • Have excellent customer service to members and guests, building relationships that last
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned
What’s in it for you
  • Competitive Compensation – hourly wage plus commissions
  • Contests – test your sales skills
  • Career Advancement – potential rapid advancement, including management roles, based on performance
  • Ongoing Training – we are always learning and improving
  • Flexible Hours – whether part‑time or full‑time, your busy lifestyle is considered
  • Positive and Professional Work Environment – we like to have fun and keep work interesting. We hope you do too!
  • Employee Discounts – discounts on products, services, and gift cards
Qualifications
  • High school diploma or equivalent is required
  • Must be 18 years old or older
  • Must be exceptionally organized with great attention to detail
  • Must be a strong team player and able to work independently with minimal supervision
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Position Requirements
10+ Years work experience
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