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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Technical Support

Customer Solutions Specialist: Problem Solver & Cross-Team

Job in Lititz, Lancaster County, Pennsylvania, 17543, USA
Listing for: Clark Associates, Inc.
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A customer solutions company is seeking a Customer Solutions Specialist to provide outstanding customer service through phone, live chat, and email interactions. The ideal candidate will possess strong critical thinking and problem-solving skills, ensuring customers receive prompt and accurate information. Responsibilities include analyzing customer situations, maintaining effective communication, and partnering with teams to enhance the customer experience. This role promotes a collaborative culture and requires flexibility in adapting to company changes.
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