Certified Medical Assistant; CMA HealthWorks Lititz

Overview

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Hours: 40 hours/week. Monday/Wednesday/Thursday 7:30 am‑4:30 pm. Tuesday 9:00 am‑6:00 pm. Friday 7:30 am‑2:30 pm. No weekends or holidays, follows LGHP holiday schedule.

Location: Lititz, PA

Sign‑On Bonus: Up to $2,000 for external candidates (pro‑rated by FTE)

We serve the community by partnering with local employers to provide employees with convenient access to a network of primary care practices. Modeled after concierge medicine, Health Works allows care teams to deliver exceptional customer service and high‑quality, patient‑centered care.

This model provides providers and clinical staff with the time and flexibility needed to build meaningful, relationship‑based connections with members. Health Works locations are designed for accessibility and convenience, with onsite and near‑site practices strategically located throughout the region.

Our organization continues to grow and currently operates fifteen locations, with ongoing expansion to meet the needs of the communities we serve.

• Thrives in a collaborative, multidisciplinary team environment
• Is passionate about delivering high‑quality patient care and making a meaningful impact
• Demonstrates adaptability, innovation, and a willingness to contribute new ideas
• Is self‑motivated, takes initiative, and works independently effectively
• Engages as an active team player with a strong desire to learn and grow

• Monday, Wednesday, Thursday: 7:30 am – 4:30 pm
• Tuesday: 9:00 am – 6:00 pm
• Friday: 7:30 am – 2:00 pm
• No weekends or holidays

• To provide clinical support services to patients at a provider's office under the supervision and direction of a provider and/or licensed nurse. Patient care includes care to patients in following age group: pediatric (infant to 12 years), adolescent (13 to 17 years), adult (18 to 64 years) and geriatric (over 64 years)

• Prepares patient for visit by using appropriate rooming standards tool.
• Administers injections, as prescribed by provider and in accordance with practice protocol. Provides gross observations to the provider or licensed nurse for interpretation as necessary.
• Prepares and administers medications as prescribed by the provider and in accordance with federal and state regulations.
• Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.
• Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.
• Removes sutures and changes dressings on wounds as necessary.
• Provides clinical advice by phone/electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a provider or licensed nurse with questions or information that fall outside of the established protocols.
• Authorizes prescription refills as directed by the provider.
• Assists in test tracking and monitoring overdue results.
• Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.
• Assists with proactive outreach for patients requiring preventive and chronic disease services.
• Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
• Assists in the coordination of referrals, education and community resources.
• Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
• Participates in daily huddles with the provider.
• Serves as a patient experience advocate by…