Airport Manager

As an Airport Manager, you'll oversee all activities at our airport location and ensure we're running smoothly and profitably with satisfied customers and employees alike.

• Manage all activities at an airport related to servicing customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental.
• Manage, plan, and implement staffing schedules based on business demands and transaction levels, and oversee exempt and non‑exempt personnel.
• Oversee shuttling of customers from rental counters to cars or from cars to airline terminals.
• Ensure customer complaints are handled and resolved in a timely and effective manner.
• Provide statistical information relating to transaction and revenue projects.
• Assist management in the preparation of the annual budget.
• Monitor the price of gasoline charges currently being paid.
• Implement HR policies.

• BA/BS – Bachelor’s Degree or equivalent required.
• 1+ year of leadership and management experience.
• Experience in car/truck rental preferred, including human resources, training, customer service, and general operations.
• Working knowledge of P&L.
• Strong decision‑making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan.
• Strong analytical and math skills; able to review numerous reports and other data sources to determine best course of action.
• Excellent management skills; capable of providing direction and support to a large staff.
• Very strong communication skills, including the ability to clearly articulate company vision and to convey accurate day‑to‑day operational information to a wide audience (staff, operations management, independent contractors, vendors).
• Very strong organization and administration skills to ensure day‑to‑day smooth operations with detailed, accurate records.
• Strong time‑management and multi‑tasking skills with the ability to determine priorities in a fast‑paced, changing environment.
• Strong customer service skills; able to provide good customer service directly to customers and prioritize operations based on customer rental needs.
• Strong problem‑solving skills and results‑driven orientation; able to demonstrate the drive to achieve results and continuous improvement, and manage staff performance to drive district results.
• Working knowledge of MS Office, BART & O2.
• Willingness to travel.

• Access to medical, dental, vision, life and disability insurance.
• Eligibility to elect other voluntary benefits, including group auto insurance, group home insurance, pet insurance, legal assistance, identity theft protection, FSA, accident insurance, critical illness insurance, and additional life insurance coverages.
• Contribute up to $270 as a tax‑free benefit for public transportation or parking expenses.
• 401(k) retirement plan with company‑matched contributions.
• Full training to learn the business and enhance professional skills.
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars.
• Access to an employee assistance program for services including counseling, financial and legal consultation, referrals for care services, and more.
• Community involvement opportunities.

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Lititz, Pennsylvania, United States of America