Store Manager, Retail & Store Manager

Overview

Lead a dynamic garden retail team where no two days look the same, and your leadership directly shapes the customer experience.

• Variety in Your Day: Lead a fast-paced retail environment where every season, customer, and challenge brings something new.
• Less Desk Time: Stay active and engaged throughout the day while leading operations on the sales floor and throughout the garden center.
• Meaningful Customer Interaction: Help customers solve problems and confidently complete their gardening and outdoor projects.
• Team Leadership Impact: Support, coach, and encourage your team while fostering a positive, successful work environment.
• Flexible, Family-Oriented Culture: Join a family-owned company that values teamwork, community involvement, and investing in employees.

Esbenshade's is more than a garden center — we are a family-owned business with deep roots, a strong entrepreneurial spirit, and a passion for helping things grow. For more than 60 years, we have built our reputation on exceptional customer service, quality products, and lasting relationships. We value hard work, collaboration, creativity, and leaders who want to make a meaningful impact.

• Oversee day-to-day operations for the Lititz retail location, including nursery, greenhouse, garden center, design, and customer service departments.
• Lead, coach, & support department managers, team leads, and retail associates across seasonal operations.
• Manage staffing, scheduling, team development, performance management, and shared store opening and closing responsibilities.
• Maintain high standards for store presentation, safety, operational consistency, and customer experience across the store and nearby retail locations.
• Partner with department leaders and buyers to support merchandising, purchasing, inventory management, and seasonal product planning.
• Monitor store performance metrics, support revenue and profitability goals, and ensure accuracy in POS and inventory systems.
• Resolve escalated customer concerns with professionalism and a solution-oriented approach.

• Retail Leadership
  
  Experience:
  
  5+ years of retail management experience, preferably within a garden center, nursery, greenhouse, or related retail environment, with the ability to build strong teams and maintain a positive workplace culture.
• Communication and Interpersonal
  
  Skills:
  
  Ability to communicate professionally and build strong relationships with employees, customers, vendors, and leadership.
• Organizational and Analytical Strengths: Strong time management, problem-solving, and organizational skills with the ability to balance multiple priorities in a fast-paced seasonal environment.
• Self-Motivated and Adaptable: Self-directed, dependable, and flexible in changing retail and seasonal conditions.
• Technical and Physical Capability: Comfortable using POS and inventory systems while working in active retail and greenhouse environments that require extended standing, lifting, and exposure to varying temperatures.
• Values-Driven Mindset: Committed to teamwork, customer service, and supporting a collaborative, hardworking culture.

• $62,000-$68,000 annual salary, depending on experience
• Full-time Monday-Saturday retail leadership schedule with overtime during peak seasons
• No Sunday hours and flexible scheduling support during busy seasons
• Paid time off
• Paid holidays
• Retirement plan with Roth IRA eligibility
• Life Insurance
• Employee Assistance Program
• Christmas bonus
• Family-owned company that invests in employees, supports local nonprofits, and values generosity, teamwork, and long-term relationships

Retail Store Managers, Garden Center Store Managers, Nursery Managers, and Nursery Retail Management professionals seeking a hands-on leadership opportunity in a fast-paced, family-owned garden center environment are encouraged to explore opportunities with Esbenshade's Garden Center.

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