Airport Ground & Customer Service Agent; Part-Time

The Lancaster Airport Authority is seeking individuals to support our growing flight operations. Now hiring:

• Customer Service Agents
  • Assist with passenger check-in for outbound flights
  • Process tickets, check baggage, monitor carry-on bags, and assign seats
  • Provide information related to the airline schedule, boarding procedures, regulations, and seating arrangements
  • Ensure that all regulations are followed along with safety/security measures
• Ramp Agents
  • Move luggage in and out of the aircraft
  • Operate ground equipment
  • Marshal aircraft to and from the gate
  • Ensure ramp areas are safe and free of FOD
  • Follow safety and security regulations
  • Communicate using a two-way radio
  • Provide mobility assistance to passengers, including transporting individuals who use wheelchairs

• All roles begin as part-time, with work scheduled around current flight operations (approximately 2–4 flights per week)
• Shifts are typically up to 3 hours per flight
• As the number of flights increases, additional hours may become available

• Hourly wage based on experience