Production Scheduler

Position Overview

The Production Scheduler plays a critical role in planning and executing production across our coffee manufacturing operation. This role converts customer demand into a feasible, day‑to‑day production schedule, balancing capacity, materials, and changeovers to deliver on‑time, in‑full performance while upholding our food safety and quality standards. The Production Scheduler partners closely with Procurement, Manufacturing, Quality, Logistics, and Sales/Customer Service to translate the supply plan into reliable execution, proactively identifying and resolving scheduling conflicts, material shortages, and capacity constraints before they impact our customers.

• Build, publish, and maintain a rolling production schedule that supports customer service, operational efficiency, and inventory objectives.
• Convert unconstrained demand into a feasible capacity plan across multiple facilities and co‑manufacturing partners.
• Monitor and support performance against key supply chain metrics including schedule attainment, OTIF, inventory days on hand, capacity utilisation, and manufacturing efficiency.
• Coordinate with co‑manufacturing partners to align external production schedules with company demand, quality, and delivery requirements.
• Monitor production progress at internal and co‑manufacturing sites to ensure timelines are met and product quality and food safety standards are maintained.
• Identify potential supply chain risks during the monthly IBP Supply Review and align with the leadership team on appropriate actions.
• Establish and maintain production assumptions (rates, sequencing, changeovers, crewing, etc.) and the ERP/planning system parameters that support these expectations.
• Minimise changeovers and schedule disruptions while balancing service levels, inventory targets, and cost objectives.
• Analyse production data to identify trends, potential bottlenecks, and areas for improvement in internal and co‑manufacturing operations.
• Monitor production schedule adherence in real time and leverage analytical tools to identify solutions, such as adjusting run rates or reallocating capacity to regain lost production.
• Collaborate across functions to update plans and minimise the impact of capacity issues, shortages, and excess inventory.
• Utilise a collaborative and consensus‑based approach with Operations, Finance, Procurement, and Supply Chain leadership to optimise line time and ensure ideal execution by other functional areas.
• Create supply scenarios to simulate the impact of demand or supply changes.
• Communicate order status, schedule changes, and risks to Customer Service and other stakeholders in a clear and timely manner.
• Maintain the accuracy and integrity of data within ERP/MRP and demand planning systems to support reliable scheduling and reporting.
• Perform data analysis to support key business initiatives and promote data‑driven decision‑making. Analyse data, generate reports, and present recommendations in a clear, user‑friendly, and technically accurate format.
• Maintain schedule stability within established planning freeze periods while balancing customer service, operational efficiency, and inventory objectives.
• Partner with Inventory Planning and Procurement to manage inventory health, including excess, obsolete, and at‑risk materials.

• Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, Industrial Engineering, or a related field (or an equivalent combination of education and experience).
• 3+ years of professional experience in production scheduling, production planning, or supply chain management, ideally within a food, beverage, or CPG manufacturing environment.
• Experience with manufacturing processes and supply chain management tools (e.g., SAP, Oracle, Microsoft Dynamics, or other ERP systems).
• Experience with a Statistical/Demand Resource Planning system (Examples: Logility, Blue Yonder, SAP IBP, o9 Solutions, Arkieva, Kinaxis, or other comparable solution).
• Excellent written and oral communication skills.
• Capable of building strong and sustainable relationships cross‑functionally across the business.
• Proficient in Microsoft…