Technical Training Specialist

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, food service, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers-first and fast.

Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages - and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

As a Technical Training Specialist, you will partner with the Operations & Training teams on support employees focused on smooth transition from classroom onboarding to the production floor. This role is responsible for coordinating site training initiatives and objectives; focused on reducing downtime, increasing efficiency and increasing employee competencies. The Technical Training Specialist will be serving as a subject matter expert (SME) for the area in which they are assigned.

Maintaining a current understanding of equipment, procedures and process will be critical to the success of this role. As a member of the training team this role will require the ability to maintain, edit and review training documentation, audit department procedure and training materials, and validate understanding of training materials.

• Serve as an embedded Technical Training resource on assigned shift/crews.
• Conduct Read-See-Do verification to confirm skill mastery and support employees trough onboarding to production floor in area.
• Serving as a subject matter expert, this role will serve as a resource for operations employees, fostering excellence in manufacturing operations.
• Provide mentorship and coaching to employees throughout their first 90 days of employment.
• Make suggestions, design and develop training material (procedures, SOPs, OPLs, guides, visual aids or other materials) to meet learning objectives.
• Collaborate with other subject matter experts to teach/learn additional programs and provide idea sharing and feedback.
• Verify employees can perform tasks safety, consistently and independently via checkpoints.
• Support cross-training and upskilling initiatives based on skill assessments and needs of the business.
• Work with L&D partners to monitor training delinquency and forecast in assigned work area to ensure that all training is current, and manufacturing associates remain compliant regarding training requirements.
• Maintain manufacturing process/product knowledge by periodically supporting production.
• Participate in first run meetings, changeovers or start ups to ensure adherence to processes and maintain current standards in future trainings.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

• Minimum of 2 years of training, developing and onboarding employees.
• 3+ years plant manufacturing experience in a food industry or related manufacturing facility.
• Demonstrated leadership and team development skills. Can build a positive and productive team environment.
• The ability to read, write, speak, and…