Quality & Food Safety Administrator

About Us:

Trilliant Food & Nutrition is a leading manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, food service, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent and cutting-edge equipment, we drive innovation and consistently deliver the highest quality products to our customers-first and fast.

Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages - and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

The Quality & Food Safety Administrator is responsible for assisting in the development, implementation, assessment, and maintenance, including document control, of the SQF system, as well as communicating all information essential to ensuring its integrity and effectiveness to the Leadership Team. This position reports directly to the VP Quality & Food Safety and supports both Trilliant Food & Nutrition, Horseshoe Beverage Co and warehouses.

• Facilitate compliance with SQF standards through assessment of the SQF system and any necessary corrective/preventive actions (CAPAs) to maintain certification.
• Facilitate customer complaint investigations and the implementation of corrective and preventive actions.
• Update and monitor the customer complaint register.
• Facilitate the review, testing, and verification of the business continuity plan updating the plan as necessary and managing plan records.
• Update SQF document registers as changes to relevant controlled documents are made.
• Verify and maintain all SQF monitoring records associated with pre-requisite programs and food safety and quality plans including appropriate disposal at the end of the record retention period.
• Facilitate product development and commercialization activities as they relate to the SQF system.
• Maintain raw material and product contact packaging material specifications.
• Verify and maintain raw and product contact packaging certificates of analysis and letters of guarantee upon receipt.
• Assure product labeling is accurate and complies with relevant regulation.
• Assists in development of specifications for contract service providers and manufactures, perform contract reviews, and maintain records associated with contract services and products.
• Facilitate the development, documentation, and maintenance of finished product food safety and quality specifications and the finished specification register.
• Facilitate the development, documentation, and maintenance of the food safety and food quality plans.
• Manage the raw material and food contact packaging approved supplier program.
• Manage instances of non-conforming ingredient, food contact packaging, work in process, finished goods, or equipment detected during receipt, storage, processing, handling, or delivery and facilitates corrective and preventive actions in response to these instances.
• Facilitate verification and validation activities associated with food safety and quality controls identified in food safety and food quality plans.
• Perform internal audits to verify the effectiveness of the SQF system including facility and equipment inspections, pre-requisite programs, food safety and quality plans, and legislative controls.
• Facilitate internal audit corrective and preventive actions.
• Perform mock recalls to verify the effectiveness of the product trace system.
• Facilitate food defense meetings and the actions required.
• Facilitate finished product, product contact, water, air, and environmental microbiological testing and resulting in corrective and preventive actions with quality.
• Manage pest control program and facilitate associated corrective and preventive actions.
• Manage equipment…