Development Services Project Manager

Under general supervision of the Development Services Director, and with day-to-day direction and coordination from the Assistant Director of Development Services and Assistant Town Engineer, the Development Services Project Manager is responsible for initiating, coordinating, and managing the implementation of a wide variety of projects related to the Development Services Department. This position consistently exercises discretion and independent judgment in managing areas of responsibility related to development projects, capital improvement projects, and other department-wide projects.

This position also coordinates and processes commercial development applications, building permits and submittals; directs customers to the appropriate development resources; maintains submittal databases and filing systems; manages annual registrations; researches development issues; prepares general support material, reports, and performance measures; assists in review and revision of Town Ordinances and other regulating documents; and responds to public information requests from the Town’s Secretary’s office.

An ideal candidate is a flexible individual with the ability to apply analytical thinking to, independently and proactively, solve problems, ensure permit and plan reviews are processed efficiently and timely, and build relationships with the development community. The candidate must be highly motivated and strive for success by demonstrating Little Elm’s Core Values of Integrity, Customer Service, Efficiency, and Innovation.

This position serves as the department’s primary point of contact for development and special projects, coordinating cross-departmental review, managing development permitting, and facilitating collaboration among stakeholders, including developers, landowners, utility providers, and Town staff. The role emphasizes a customer service–focused approach to guide applicants through the Town’s One-Stop-Shop development process, resolve complex development challenges, and achieve practical, consensus-based solutions.

Responsibilities include managing pre-construction meetings for commercial development and building permits, follow-up materials and on-going communication, tracking performance-based metrics, tracking capital improvement projects, supporting economic development initiatives, maintaining the Development Application Handbook, Development Services Fee Schedule, and Development Services webpages, as well as supporting the Department across various special projects as needed. The position also assists with cost estimating and budget coordination in collaboration with the Development Services Director.

This position is expected to perform a full-range of professional duties including acting as the department’s representative in all areas related to on- and off-site improvements for private development. Assignments are broad in scope and require the use of independent judgment and initiative. This position will also aid in processing purchase orders, P-cards and handle other finance duties related to the department.