Customer Service Specialist Int

Working Title :
Customer Service Specialist Int
Job Class:
Customer Service Specialist Int
Agency:
Military Affairs

• Job : 96253
• Location: Camp Ripley, Little Falls, MN
• Full/Part Time
  :
  Part-Time
• Regular/Temporary: Regular
• Who May Apply: Open to all qualified job seekers
• Date Posted: 08/19/2026
• Closing Date: 08/26/2026
• Hiring Agency/Seniority Unit: Military Affairs
• Work Shift/
  
  Work Hours:
  
  Rotating/ 7:00am-11:00pm

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Accommodate guests by registering and assigning quality lodging to authorized personnel, issue rooms, transmit and receive messages, record keeping, presenting receipts and collecting payments and providing clerical support to the manager. Inspect fire extinguishers in buildings 6-74, 6-75, and 6-76 monthly. Ability to follow simple oral and written instructions. Coordinate appropriate housing for personnel according to the Billeting SOP.

Knowledge of:

• Maintain 100 percent accuracy with all end-of-shift monies.
• Issue maid service quarters according to established regulation of Billeting SOP.
• Provide accurate reports as needed and/or requested.
• Maintain professional, courteous attitude at all times. Use good human relations skills to interact with others.
• Maintain awareness of a variety of customers, such as civilian agencies, military units, retired military and dependents.
  
  -- Provide housekeeping with accurate maid sheets and update as needed due status changes of guest lodging.

Ability to:

• Maintain physical health and endurance sufficiently to perform work functions.
• Perform assigned tasks with limited work direction.
• Keep accurate records.
• Adhere to health and safety standards set by employers.
• Report damage left by guests to manager.
• Understand floor plans, maps, and diagrams.

Must pass criminal background check.

Requires a valid Class D Driver s License

Knowledge of:

• Perform clerical tasks.
• Understand Front Desk operations.

Ability to:

• Identify, participate, and complete with accuracy all front desk duties and special projects.
• Recognize and report problems, repairs, and deficiencies to the supervisor.
• Answer and direct phone calls immediately with courtesy and respect.
• File documents as required.

Physical Requirements:

Maintain physical health and endurance sufficient to perform work functions.

• Must be able to lift a minimum of 20 pounds regularly and up to 40 pounds occasionally.
• Must be able to move forward or backward and bend/twist at the waist.
• Must be able to grasp, write, type/key, move repetitively, hear, and have visual acuity.
• Be aware of walking on various surfaces such as even and uneven surfaces, damp, wet or icy surfaces and walking up and downstairs.
• Must be able to stand for extended periods of time.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job #, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Tricia Byron Barfknecht at tricia.byron.barfknecht.us .

The Department of Military Affairs supports the mission and operations of the Minnesota National Guard.

What do Minnesota s State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

As an employee, you ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website  )

• A voluntary confidential program that…