Customer Service Specialist Int

Customer Service Specialist Int

Job Class:
Customer Service Specialist Int

Agency:
Military Affairs

Job

Location:

Camp Ripley, Little Falls, MN

Telework Eligible:
No

Full/Part Time:
Part-Time

Regular/Temporary:
Regular

Who May Apply:
Open to all qualified job seekers

Closing Date: 08/26/2026

Hiring Agency/Seniority Unit:
Military Affairs

Division/Unit:
Unaccompanied Housing

Work Shift/

Work Hours:

Rotating/ 7:00am-11:00pm

Days of Work:
Varies

Travel Required:

No

Salary Range: $21.12 - $28.01 / hourly

Bargaining Unit/Union: 206 AFSCME

Work Area:
Unaccompanied Housing

FLSA Status:
Non-exempt

Classified Status:
Classified

Designated in Connect 700 Program for Applicants with Disabilities:
Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Accommodate guests by registering and assigning quality lodging to authorized personnel, issue rooms, transmit and receive messages, record keeping, presenting receipts and collecting payments and providing clerical support to the manager. Inspect fire extinguishers in buildings 6-74, 6-75, and 6-76 monthly. Ability to follow simple oral and written instructions. Coordinate appropriate housing for personnel according to the Billeting SOP.

Minimum Qualifications

Knowledge of:

• Maintain 100 percent accuracy with all end-of-shift monies.
• Issue maid service quarters according to established regulation of Billeting SOP.
• Provide accurate reports as needed and/or requested.
• Maintain professional, courteous attitude at all times. Use good human relations skills to interact with others.
• Maintain awareness of a variety of customers, such as civilian agencies, military units, retired military and dependents.
  
  -- Provide housekeeping with accurate maid sheets and update as needed due status changes of guest lodging.

Ability to:

• Maintain physical health and endurance sufficiently to perform work functions.
• Perform assigned tasks with limited work direction.
• Keep accurate records.
• Adhere to health and safety standards set by employers.
• Report damage left by guests to manager.
• Understand floor plans, maps, and diagrams.

Must pass criminal background check.

Requires a valid Class D Driver's License

Preferred Qualifications

Knowledge of:

• Perform clerical tasks.
• Understand Front Desk operations.

Ability to:

• Identify, participate, and complete with accuracy all front desk duties and special projects.
• Recognize and report problems, repairs, and deficiencies to the supervisor.
• Answer and direct phone calls immediately with courtesy and respect.
• File documents as required.

Physical Requirements

Maintain physical health and endurance sufficient to perform work functions.

• Must be able to lift a minimum of 20 pounds regularly and up to 40 pounds occasionally.
• Must be able to move forward or backward and bend/twist at the waist.
• Must be able to grasp, write, type/key, move repetitively, hear, and have visual acuity.
• Be aware of walking on various surfaces such as even and uneven surfaces, damp, wet or icy surfaces and walking up and downstairs.
• Must be able to stand for extended periods of time.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law.

As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at  or email careers.us. Please indicate what assistance is needed.