Member Experience Specialist — Gym Front Desk
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Customer Success Management -
Sports/Fitness/Wellness
Retail Associate/ Customer Service
Planet Fitness is seeking a Member Services Representative to create a positive member experience by providing a superior level of customer service to members, prospective members and guests.
Greet members, handle front desk activities including answering phones, processing check-ins, new member sign-ups, and tours; update member accounts; respond to questions and concerns; escalate to Assistant Manager or Manager as needed; and assist in keeping the club clean and welcoming.
Consider building your career as a Member Experience Specialist — Gym Front Desk at Planet Fitness.
This posting is for the Member Experience Specialist — Gym Front Desk role at Planet Fitness, based in Little Ferry, NJ, United States.
We are looking to fill the Member Experience Specialist — Gym Front Desk position at Planet Fitness in Little Ferry, NJ, United States.
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